Frequently Asked Questions
Frequently Asked Questions
We understand that you may have questions, and we’re here to help! This page is designed to provide you with quick answers to some of the most commonly asked questions about our services.
What types of services do you offer?
We provide a comprehensive range of HVAC, plumbing, and water services, including:
- Cooling Services: Emergency AC repair, air conditioning repair, installation, and maintenance, mini split (ductless AC) services, and heat pump repair, installation, and maintenance.
- Heating Services: Emergency heater repair, heating system repair, installation, and maintenance, furnace services, garage heater solutions, radiant floor heating systems, and heat pump services.
- Plumbing Services: Water leak repairs, sink and faucet repairs and installations, shower and toilet repairs and installations, spigot repairs, water heater repairs and installations, and gas line repairs and installations.
- Additional Services: Air duct cleaning.
How often should I schedule maintenance for my HVAC system?
To keep your HVAC system running efficiently, it's recommended to schedule maintenance twice a year—once in the spring before the cooling season starts and once in the fall before the heating season. Regular check-ups help prevent costly repairs.
What is the typical lifespan of a furnace or air conditioner?
Most furnaces and air conditioners last between 15 to 20 years. The lifespan can vary based on maintenance, usage, and quality of installation. Proper care can extend the life of your equipment.
What are the benefits of a ductless mini-split system?
Ductless mini-split systems offer zone control, energy efficiency, quiet operation, and flexible installation. They’re ideal for homes without existing ductwork or for adding comfort to specific rooms or additions.
Do you offer emergency repair services?
Yes, we provide 24/7 emergency repair services for both heating and cooling systems. If you have an urgent issue, contact us immediately for assistance.
When should I replace my furnace or air conditioner instead of repairing it?
You should consider replacing your furnace or AC if it’s over 15 years old, requires frequent repairs, or has become less efficient. Newer models are often more energy-efficient, leading to lower utility bills.
How often should I change the air filters in my HVAC system?
Check your air filters every month and replace them every 1-3 months, depending on factors like filter type, pets, and household allergies. Clean filters improve air quality and system efficiency.
Why is there water leaking from my furnace or AC unit?
Leaking water can be caused by clogged condensate drain lines, malfunctioning pumps, or issues with the system’s evaporator coils. Contact us for service if you notice water pooling around your unit.